As required by section 31 of the Housing (Scotland) Act 2010, the Scottish Ministers, in this Scottish Social Housing Charter, set the standards and outcomes that all social landlords should aim to achieve when performing their housing activities.
The first Charter came into effect on 1 April 2012 and was reviewed during 2016 and again in 2021. The latest revised Charter was approved by resolution of the Scottish Parliament on 5 October 2022, has effect from 1 November 2022 and continues to apply until the Parliament approves a further revised Charter.
Please click here to read Scottish Housing Charter 2022.